All About APQC Online Courses

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Testimonials

Aligning Knowledge Management Activities to Business Outcomes

Barbara Fillip, Director of Knowledge Management, Chemonics International

“Being walked through the process with a mix of presentations and relevant activities during this course was better than if I had just accessed the materials on my own.”

Process Design Essentials

Zakareya Alalawi, Head of Information Technology, Social Care & Minors Affairs Foundation

"This course is excellent. I learned so many new techniques to define, scope, analysis, and document a process to meet all stakeholders needs."

Aligning Knowledge Management Activities to Business Outcomes

Nicole Balliette, Sr. Advisor, Catholic Relief Services

“The explanations of the tools/resources from facilitators and concrete example shared by them and other participants was very beneficial.”